Privacy Policy
Open Box Sales LLC
Effective Date: 02/04/2026
Open Box Sales LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your information, including communications sent via email and SMS/text message in compliance with A2P 10DLC regulations.
1. Information We Collect
We may collect personal information from you when you:
Register on our website
Fill out a form
Subscribe to email or SMS updates
Request information about our services
Respond to a survey or promotion
Communicate with us directly
The information we may collect includes:
Full name
Email address
Phone number
Mailing address
Company name (if applicable)
Any information you voluntarily submit
You may visit our website anonymously.
2. How We Use Your Information
We may use your information to:
Personalize your experience
Provide requested services or information
Respond to customer service inquiries
Send transactional communications (appointment confirmations, service updates, account notifications)
Send marketing communications (if you have opted in)
Improve our website, services, and marketing efforts
Administer promotions, surveys, or campaigns
3. SMS & A2P 10DLC Compliance
By providing your phone number and opting in through our website forms, landing pages, scheduling tools, or other consent mechanisms, you expressly consent to receive SMS/text messages from Open Box Sales LLC.
These messages may include:
Appointment confirmations and reminders
Service updates
Follow-ups
Marketing and promotional messages
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
You may also contact us directly at:
[email protected]
314-675-5869
We only send SMS messages to individuals who have provided proper consent. We do not use purchased or third-party lead lists for SMS marketing.
4. Email Communications
If you provide your email address, we may send:
Service-related communications
Company updates
Promotional information (if opted in)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included at the bottom of our emails.
5. How We Protect Your Information
We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
While no system is 100% secure, we take reasonable precautions to protect your data.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Understand user preferences
Improve website functionality
Analyze site traffic and engagement
Optimize marketing performance
You may disable cookies through your browser settings.
We may use third-party service providers (such as analytics and advertising platforms) to assist us in operating and improving our business. These providers are required to maintain confidentiality and may only use information for authorized purposes.
7. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
Trusted service providers who assist us in operating our business
Technology providers (such as CRM and marketing platforms)
Legal authorities when required to comply with law, enforce policies, or protect rights and safety
Non-personally identifiable data may be used for marketing, analytics, or advertising purposes.
8. Third-Party Links
Our website may contain links to third-party websites. These sites have independent privacy policies. We are not responsible for the content or practices of external sites.
9. Children’s Privacy (COPPA Compliance)
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
10. Your Consent
By using our website or submitting your information through our forms, you consent to this Privacy Policy and to receiving communications from Open Box Sales LLC as described above.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
Open Box Sales LLC
1519 Linwood Dr, Clearwater FL 33755
[email protected]
314-675-5869
If you have any questions regarding this Privacy Policy, please contact us using the information above.